Company Overview

At Benjamin Moore, our success is attributable to the employees who dedicate their time and talents to the brand and exemplify our core values of openness, integrity, community, excellence, and safety. Benjamin Moore employees enjoy a competitive and well-rounded benefits package, career development options, business resource groups, and opportunities to come together and connect with colleagues. We facilitate growth, development, and purpose for all through an inclusive and engaging workplace. 

Join us and be part of a brand that inspires creativity, innovation, and passion while supporting locally owned stores in 65 countries.

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Job Summary:

The Distribution Operations Supervisor is directly responsible for overseeing warehouse associates supporting Distribution Center Operations. Primary responsibilities include all aspects of inbound and outbound shift operations including finished goods accuracy and maintaining associated records, coordinating shift job assignments, scheduling of vacation, attendance, monitoring performance goals for all shift personnel. People management responsibilities include mentoring, coaching, training, developing talent, conducting performance appraisals, addressing performance issues, and resolving problems. The Distribution Operations Supervisor may operate as the primary site leader when the manager is not available.

Core Skills Required:

• Leadership: The ability to inspire and motivate others towards a shared vision or goal.
• Communication: The ability to articulate thoughts and ideas clearly and concisely both verbal and written form.
  • Practice active listening
  • Reframe what has been said to clarify meaning
  • Be mindful of body language
  • Be clear about the point you are trying to make
• Emotional intelligence (Self Awareness): The ability to recognize and manage one’s own emotions, as well as emotions of others.
• Trust Building: Building a team environment where the employees feel safe and are able to do their best work. Leader needs to be, approachable, authentic, honest, transparent, and compassionate.
• Empathy: Genuinely caring for others and being able to understand another person’s situation and perspective.
• Adaptability (Ability to facilitate change): The ability to be flexible and adaptable in response to changing situations and demands.
• Conflict resolution: The ability to manage and resolve conflicts in a constructive and respectful manner.
• Problem Solving: The ability to identify and analyze problems and produce effective solutions.
• Creativity (critical thinking): The ability to think outside the box and produce innovative solutions to problems.
• Coaching abilities (The ability to motivate staff): The skill for drawing out the best in others. Knowing how to ask the right questions (instead of giving answers), listening well, empowering others, and guiding action plans.
• Time management: The ability to prioritize tasks and manage one’s time effectively.
• Teamwork: The ability to work collaboratively with others towards a common goal, considering different perspectives and strengths.
• Cultural competence (The ability to work across cultures): The ability to understand and appreciate diverse cultures, perspectives, and ways of thinking.
• Confidence: The ability to admit mistakes and improve, act as a role model for teammates and be aware of strengths and weaknesses. Confidence in leadership means being open to improvement and understanding the value you provide.
• Integrity: Doing the right thing no matter the circumstances.
• Delegation: Clearly and comfortably delegates both routine and important tasks and decisions. Trust team to perform assigned tasks and encourages input and ideas from team.

Working hours: 10am-6:30pm (some flexibility is required)

Essential Duties and Responsibilities:

• Be a decision maker and problem solver for the site. Will be required to make critical decisions to maximize efficiency and manpower and to troubleshoot issues as the occur
• Actively coaches and provides feedback to leads to support the ongoing growth and development of their leadership competencies.
• Supervise and assist in daily warehouse and shipping areas including Filling and shipping customer and inter-branch orders, ensuring accuracy of shipments, and supporting documentation, receiving inbound shipments, and routing shipments to appropriate area or personnel, filling will call orders, specials, and merchandise.
• Communicate and enforce safety regulations and company policies to employees.
• Carry out performance evaluations of the team members and recommend performance awards and or merit increases when appropriate.
• Make hiring recommendations
• Address performance issues through corrective action and disciplinary process.
• Prepares daily, quarterly, annual, and long-range performance reports.
• Utilize 5S, Lean and Continuous Improvement Methodology to identify, implement, and sustain process improvements.
• Ensuring inventory transactions are accurately logged and overseeing inventory control and reconciliation activities including trade credit administration (including working with Inventory Control Supervisor) with documentation for process improvements and / or corrective action.
• Measuring and reporting the effectiveness of the department goals and activities.
• Developing and maintaining departmental work instructions for all tasks.
• Establishing or adjusting work procedures to meet warehouse demands as dictated by demand schedules and workflow.
• Recommend potential solutions and measures to improve quality of service, increasing efficiency of department and work crew and equipment performance.
• Collaborate with other supervisors to coordinate activities of facility departments serving internal and external customers.
• Effectively manage all shift employees including leads, warehouse specialists and order pickers driving production goals and meeting/exceeding performance expectations.
• Trains and coaches on appropriate methods regarding safety, quality, and work processes, etc. Upgrades own skills by attending courses, seminars, etc.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• 4-year Bachelor's degree preferred but 2-year College diploma with 10-years' experience in logistics leadership role will be considered 

• Hands-on experience (3+ years) and training in Lean Design of Work and Material flow using lean principles.
• Minimum of 5+ years in distribution and/or logistics Leadership.
• Demonstrated effective leadership skills required.
• Experience in Lean environment
• Results oriented approach with strong sense of urgency and attention to detail.
• Demonstrated ability to create high-performing, self-directed work teams that strive for continuous improvement in both quality and process accountability.
• Professional demeanor leads by example and is self-motivated.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Prefer experience with SAP ERP. But knowledge of general business computer software and aptitude to learn new software applications acceptable
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to meet physical requirements including: a variety of standing, sitting and walking throughout the day.

Compensation Philosophy

At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to a competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits using external market data and internal comparisons to ensure our employees are compensated fairly and equitably. During our annual compensation review, we implement merit, equity, and promotion increases after a full calibration across all roles. In addition to our monetary

Engagement, Inclusion + Social Impact

At Benjamin Moore, we don't just accept difference — we celebrate it, support it, and thrive because it benefits our employees, customers, and community. We remain steadfast in our commitment to cultivating an environment where all are provided the tools and opportunities to thrive in the workplace. Our efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence, and Safety.

Our Social Impact initiatives, including strategic partnerships, in-kind donations, and volunteerism, further amplify our ability to positively impact the lives of our stakeholders. We believe that fostering a culture of inclusion and belonging is the right thing to do and essential for our continued success.

Student Loan Repayment Assistance Program

Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.

EOE

Benjamin Moore is an equal-opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business needs.